Scarfiette endeavours to provide a quality product for our customers. For whatever reason, if you are not completely happy with your order, please let us know through our Contact page. Our conditions are in accordance with the rights you have under Australian Consumer Law.

We offer an unconditional 30 day money back guarantee or exchange.

Please note that shipping costs are not refunded and refunds/ exchanges will be processed once we have received your returned parcel.

If you have purchased 6 or more Scarfiettes and would like to exchange for another colour, we will cover the cost of postage.

If you have purchased less than 6 Scarfiettes and would like to exchange for another colour, you will be required to pay for postage.